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What customers say about us
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Well recommended
Quick dispatch. iPhone 14 Pro Max in very good condition. No dinks or scratches noted. This is the second phone I have purchased from them within a couple of days. First was a 13 pro max for my partner and we are pleased with both. Initially I bought phone from another company through Amazon but had to return it so did not go back to them.
Sandi Edwards
Great product!!
This is the second time I ordered a watch from Grade mobile. received it within a day, and the product was in excellent condition. Really liked it. My order# 307418
Faisal Ashfaq
Ordered a refurbished phone through…
Ordered a refurbished phone through Amazon. The phone I ordered was graded as ‘excellent’ condition - there is quite a chunk out of the top left of the casing, but apart from that the phone is in great condition and I will be getting a cover for the phone anyway so the missing chunk won’t be noticeable. Grade Mobile (Amazon order number 206-4627448-2867542) were surprisingly cheaper than Back Market, and I would definitely use them again as I always buy refurbished phones. I will receive a small gesture from Grade Mobile for my time providing a constructive review, but it was not conditional on being positive.
Ms Tanya Bell
217652 although I didn't sell in the…
217652 although I didn't sell in the end the customer service was fast and reliable, and they take care of everything for you
Ted Gaughan
Great service
I sent my phone to grade and they provided a good service and kept me updated all the time and paid me very quickly. I was rewarded with a small gesture for my honest review
Derek lucas
Excellent and efficient service…
Excellent and efficient service throughout the whole purchase experience. iPhone arrived as described. Phone is a Christmas gift so it has not had much use as of yet.
Ms. Purnell
Great service and delivery
Great service and delivery. Phone is in excellent condition as described. I will have one happy son on Christmas morning.
Emma Howorth
Excellent service throughout…
Excellent service throughout transaction. iPhone arrived as described. Phone is a Christmas present so haven’t had much use yet.
Alaya Purnell
Excellent servive
This is my first time selling a phone, but Agra de mobile made the whole process very easy and kept me informed every step of the way. Highly recommend Grade mobile and defiantly would you use again. Many Thanks 219692
S Jenkins
218678 Extremely quick turn around
218678 Extremely quick turn around from receiving there pack to payment. Would definitely use them again 👏🏼👏🏼
Steve Rogan
Highly Recommended- 218882
I have sold to Grade Mobile for the first time and I have been very impressed. Upon selling my iPhone, I received regular communication via email and text, to say when my device arrived and when I can expect funds subject to further tests. The free Royal Mail 24 hour delivery made it very convenient to send and payment was made quickly. I would definitely sell to Grade Mobile again. Order Number: 218882Thank you.
Nadine Linton
Quick and simple
Process was quick and easy. I could track each step of the process which is a great assurance. Whole process took less than a week. The breakdown of the testing was easy to understand. Highly recommend (Order: 219205)
Christelle M
I was quite circumspect in buying a…
I was quite circumspect in buying a refurbished or a second hand device without having the cushion of a vendor warranty or cover.... This is went with Amazon's refurbished device and grade mobile have done an excellent job with my purchase the phone doesn't look pre-owned and was in impeccable conditionI highly recommended
Xeishan Siddique
Quick easy process very impressed and…
Quick easy process very impressed and would recommend to others thinking of selling phone Order number 218854
Laura Thomas
Super fast payment
It was all really quick. The return envelope arrived in two days. I packed it off & it was received two days later. I had the money in my account same day & no quibbling on the condition. Highly recommend.
RichB
Highly recommended
I did initially agree to sell my phone to a company with the initials MM, who offered me slightly more. They dropped their offer from £700 down to £192 ????? Absolute joke and a waste of my time. Grade Mobile paid me what they quoted and the money was in my account the same day. Absolute pleasure to deal with. Highly recommended. You will be my first point of call in the future 👍
Customer
Order number 218672. Excellent!
Order number 218672. Very happy with Grade Mobile. From initial valuation to money received for my mobile, it took less than a week. The service was quick and professional with regular text messages to keep me up to date with the status of my trade in. The processing and evaluation once Grade Mobile received my phone was very fair and once I accepted the valuation, the money was paid straight into my account. Would highly recommend and would use their service again.
D Collins
Selling experience
The whole process with the Guys a Grade mobile was faultless from the beginning to the end of selling my old mobile phone to them Would recommend them to anyone Ref -218676
customer
I first tried smart seller uk
I first tried smart seller uk. However I tried grade mobile as they were recommended by Moneysupermarket . So glad I did. The offer was best and the communication etc was amazing and after accepting the offer the money was in my bank account in minutes. Amazing service would recommend 100 % ( order 218394 )
tariq hafiz
Very happy customer.
I found the process fast, efficient and fair. They send you packaging for your mobile and seem to offer the best prices around for your old tech. Very happy with my order number 218718.
Peter
Excellent service.
Excellent prompt service. I bought a grade B phone which is nearly pristine. Would definitely use again.Order ID 305796
CAMPBELL
218936
The experience was excellent with grade, they came back with an acceptable offer which was authorised and satisfactory. I will come back to them in the future.
AJ
I phone 14plus
Bought this phone from Grade mobile and it arrived very quickly and in excellent condition. My order number 302210.
Sandra Robinson
Great service
Great service, fast delivery, fair prices, friendly efficient customer service. Any recycle initiative is good for the environment. Have been using Grade Mobile for about 2 years now and will continue to do so
Colum Lavelle
Very nice phone at a great price
Very nice phone at a great price. Cheaper than other places and the phone was in much better condition than I was expecting. Would definitely use again!
Lewis
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FAQ
We offer monthly rolling plans with no contract.
You can enjoy the freedom and allow your plan to auto renew each month at your convenience. We offer several different options to help you pick the right plan for you.
If your unsure on the amount of data you need, you can always start low and increase as you need too.
Absolutely, you will just need to request your PAC code from your old network. Then, after you've activated your SIM, you can transfer you number over to us.
Absolutely, we include 'Roam like home' as standard. You can use your SIM abroad in Europe just like you would at home, with zero additional costs.
*Data is capped at your bundle allowance or up to 25GB.
With our SIM only (monthly rolling) plans, we don't perform a credit search.
We are proud to say we are powered by EE, the biggest network in the UK. So we are backed by the UK's fastest mobile network offering superfast connections in more places than any other network.
Yes - We've put the control in your hands. You can upgrade and downgrade your SIM plan at any time.
Our network coverage is excellent, check your area here.
